Get in touch
Questions, press, partnerships, or help with your account. We read everything and usually reply within two business days.
Or email us directly at namikasupport@gmail.com.
Subscriptions, account and reporting
Manage or cancel your subscription
Subscriptions bought inside the iPhone app are billed by Apple, so they are managed in iOS Settings rather than in Namika: open Settings, tap your name, tap Subscriptions, then Namika.
Cancelling stops the next renewal, and you keep access until the end of the period you already paid for. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. If you subscribed on the web instead, write to us and we will sort it out directly.
Delete your account or your data
You can delete your account in the app, under Profile. Deleting removes your assistants, conversations, goals, and any voice recordings you made, and it cannot be undone. It does not cancel an App Store subscription, so cancel that first. To request a copy of your data, write to us from the address on the account.
Report content or a voice
If an assistant uses your likeness, your voice, or work you own, use the report form. It covers copyright as well as likeness, voice and publicity claims, and it reaches us faster than email because it collects what we need to act.
What Namika is
Namika is a motivation and accountability tool. It is not a therapist, a doctor, or an emergency service, and it does not give medical, legal, or financial advice. If you are in crisis, please contact your local emergency services.