Contact
Get in touch.
Questions, feedback, press or partnerships, or help with your account. A person reads every message, and we usually reply within two business days.
Before you write.
The answers we give most often.
How do I manage or cancel my subscription?
Subscriptions bought inside the iPhone app are billed by Apple, so they are managed in iOS Settings rather than in Namika: open Settings, tap your name, tap Subscriptions, then Namika.
Cancelling stops the next renewal, and you keep access until the end of the period you already paid for. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. If you subscribed on the web instead, write to us and we will sort it out directly.
How do I delete my account or my data?
You can delete your account in the app, under Profile. Deleting removes your assistants, conversations, goals, and any voice recordings you made, and it cannot be undone. It does not cancel an App Store subscription, so cancel that first. To request a copy of your data, write to us from the address on the account.
How do I report content or a voice?
If an assistant uses your likeness, your voice, or work you own, use the report form. It covers copyright as well as likeness, voice and publicity claims, and it reaches us faster than email because it collects what we need to act.
What is Namika, and what is it not?
Namika is a wellness and productivity app with an assistant you can talk to. It is not a therapist, a doctor, or an emergency service, and it does not give medical, legal, or financial advice. If you are in crisis, please contact your local emergency services.
Still need us? Write to us above.